24/7 AI chat assistants and automation for local businesses
Answer customer questions at any hour, capture leads and requests, take repeat work off your plate, and learn where to grow from what customers ask.
Answers at 9 p.m. Leads by morning.
Your customers have questions at all hours: Are you open Sunday? Do you have availability Saturday? What does it usually cost? We set up an AI chat assistant that answers from your real information, collects the details you need, and sends you the leads.
Trained and installed for you
- We gather your services, hours, menu or price ranges, policies and FAQs
- We train the assistant on that information and test it with real questions
- We install it on your website and match it to your brand
- We review conversations, keep its answers current as things change, and send you a monthly report
Automation that saves owner time
- Lead capture with name, phone, email and details
- Quote and booking requests sent straight to your inbox
- Instant answers to the questions you hear every day
- Review requests to happy customers after a visit or job
- Hand-off to you for anything sensitive or complicated
Nothing goes out to a customer in your name without your approval.
Learn where to grow from every conversation
Your chat assistant does more than answer questions. Every month, we turn your real customer conversations into a plain-English insights summary, so you can see where you're missing business and what to do about it. Starter plans include a monthly report of top questions and the ones it couldn't answer. Standard and Plus plans get the full summary below.
What customers ask about most
See which services, prices and details people care about most. Action: put those answers up front on your website and Google profile.
Questions it couldn't answer
Spot the gaps in your information. Action: add the missing answers to your pages, your Google profile and the assistant.
Services people want that you don't offer or promote
Find demand you aren't capturing yet. Action: add a service, or feature one you already offer but don't promote.
Common objections
Learn what holds people back, such as price, hours or availability. Action: adjust your hours or offers, or explain your pricing more clearly.
When people chat
See your peak times, including after hours. Action: plan staffing, hours and follow-ups around when customers are actually looking.
Leads captured
Count the names, phone numbers and requests the assistant collected. Action: follow up quickly, and see which questions turn into real leads.
You also get personalized help from LPM deciding which changes to make first.
AI chat assistant pricing
A one-time setup to gather your information, train the assistant, test it and install it, plus a monthly plan to keep it running and current.
Founding-client pricing halves the setup fee. Monthly fees are the same as regular pricing. It's available until client testimonials and references are on our site, and prices will rise over time after that.
Starter
$249 setup regularly $495then $99/mo
Best for a small business that wants its common questions answered 24/7.
Includes:
- A custom AI chat assistant trained on your website, services, hours and FAQs
- Written in your business's voice, with a review and approval round before launch
- Installed on your website (we handle the embed)
- Collects visitor name, phone and email and sends new leads to your inbox
- Up to 300 messages a month
- Up to 5 Q&A updates a month (new answers, changed hours, specials)
- A monthly report of top questions and the ones it couldn't answer
Standard
$499 setup regularly $995then $179/mo
Best for a busy business that gets regular quote or booking questions.
Everything in Starter, plus:
- Up to 1,000 messages a month
- Up to 20 Q&A updates a month
- Custom lead or quote-request forms inside the chat (for example, a quote request or a change or cancel request)
- Estimated prices from your price list, clearly labeled as estimates
- A full monthly insights summary: top questions, questions it couldn't answer, services people ask for that you don't offer or promote, common objections, peak chat times and leads captured
- Recommended new answers to fill the gaps
Plus
$875 setup regularly $1,750then $299/mo
Best for a higher-traffic business that wants it fully hands-off and on-brand.
Everything in Standard, plus:
- Up to 2,500 messages a month
- The full monthly insights summary, as in Standard
- Unlimited reasonable Q&A updates
- No "Powered by Chatbase" branding
- A 30-minute monthly review call
- Priority turnaround on updates
Optional extras (all plans)
- Extra updates: $25 per 5 edits, or $75/hour for bigger changes
- Extra messages: $8 per additional 100
- Remove Chatbase branding on Starter or Standard: +$49/mo
- 10% off when you prepay a year
Your assistant clearly tells visitors it's an AI and offers a way to reach a real person. Any prices it gives are estimates.
See the full price list · Terms in plain language · Billing questions: billing@lpmstrategy.com
Common questions
What does the assistant know?
Only what we train it on and you approve: services, hours, menus or price ranges, policies, booking steps and your most common questions.
What happens with questions it can't answer?
It says so, collects the customer's contact details and passes the question to you, instead of guessing.
Can it take bookings or quote requests?
Yes. It can collect the details you need and send the request to your inbox, or point customers to your existing booking tool. You stay in control of confirming.
What do I learn from the chat assistant?
Every plan includes a monthly report of top questions and the ones the assistant couldn't answer. On Standard and Plus, it becomes a full insights summary showing what customers ask about most, questions the assistant couldn't answer, services people ask for that you don't offer or promote, common objections like price, hours or availability, when people chat, and the leads captured. Each point comes with a suggested next step, such as adding a service, updating your pages or Google profile, or adjusting your hours or offers.
Is there a trial?
There's no free trial. Instead, your assistant doesn't go live until you've tested it and approved what it's trained on. Plans start at $249 setup + $99/mo with founding-client pricing. See every chat plan on our pricing page.
Start with a free online checkup
Tell us your business name and website. We'll look at your Google profile, site, mobile experience, speed, search basics and reviews, then walk you through what we found in plain English.